How to edit the php.ini file to fix the white screen error


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  1. Log into your cPanel interface.
  2. Once in the cPanel, click on the File Manager icon located in the Files category.
  3. Once in the File Manager navigate to the folder where PrestaShop is installed. This is normally thepublic_html folder.
  4. Locate and then open the php.ini file for editing.
  5. Scroll or search through the file and locate the memory_limitsetting. It is normally set to 32M, which means 32 MB. Change the setting to something larger, say 128M.
  6. Once changed, click the Save Changes button in the upper right corner.

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